How to delete your account and user data

How to delete your account and user data

How to delete your account and user data

You can delete your account from within SFERA project app. Deleting your account is an irreversible process, which we cannot revert even if you perform it by accident.

To delete your account

  1. Open SFERA project.
  2. Go to Settings > Security > Delete the account forever.
  3. Enter your password (if you don’t have, setup first at Settings > Security >Password) tap Delete forever.

Deleting your account will:

  • Delete your account, profile photo, all published content.
  • Delete you from all SFERA project groups.
  • Delete your message history backup.

If you delete your account:

  • You can’t regain access to your account.
  • It may take up to 90 days from the beginning of the deletion process to delete your SFERA project information. Copies of your information may also remain after the 90 days in the backup storage that we use to recover in the event of a disaster, software error, or other data loss event. Your information isn’t available to you on SFERA project during this time.
  • It doesn’t affect your information related to the groups you created or the information other users have relating to you, such as their copy of the messages you sent them.
  • We may retain certain log data in our databases even after you delete your account, but such data will be disassociated from any identifying information such that it can no longer be linked to your account. To do this, on a regular basis, we wipe certain identifying information from this log data.
    We may also keep your information for things like legal issues, terms violations, or harm prevention efforts.
  • Please refer to our Privacy Policy for more information.
  • Your information shared with third parties will also be deleted.

You can delete your account from within SFERA project app. Deleting your account is an irreversible process, which we cannot revert even if you perform it by accident.

To delete your account

  1. Open SFERA project.
  2. Go to Settings > Security > Delete the account forever.
  3. Enter your password (if you don’t have, setup first at Settings > Security >Password) tap Delete forever.

Deleting your account will:

  • Delete your account, profile photo, all published content.
  • Delete you from all SFERA project groups.
  • Delete your message history backup.

If you delete your account:

  • You can’t regain access to your account.
  • It may take up to 90 days from the beginning of the deletion process to delete your SFERA project information. Copies of your information may also remain after the 90 days in the backup storage that we use to recover in the event of a disaster, software error, or other data loss event. Your information isn’t available to you on SFERA project during this time.
  • It doesn’t affect your information related to the groups you created or the information other users have relating to you, such as their copy of the messages you sent them.
  • We may retain certain log data in our databases even after you delete your account, but such data will be disassociated from any identifying information such that it can no longer be linked to your account. To do this, on a regular basis, we wipe certain identifying information from this log data.
    We may also keep your information for things like legal issues, terms violations, or harm prevention efforts.
  • Please refer to our Privacy Policy for more information.
  • Your information shared with third parties will also be deleted.

You can delete your account from within SFERA project app. Deleting your account is an irreversible process, which we cannot revert even if you perform it by accident.

To delete your account

  1. Open SFERA project.
  2. Go to Settings > Security > Delete the account forever.
  3. Enter your password (if you don’t have, setup first at Settings > Security >Password) tap Delete forever.

Deleting your account will:

  • Delete your account, profile photo, all published content.
  • Delete you from all SFERA project groups.
  • Delete your message history backup.

If you delete your account:

  • You can’t regain access to your account.
  • It may take up to 90 days from the beginning of the deletion process to delete your SFERA project information. Copies of your information may also remain after the 90 days in the backup storage that we use to recover in the event of a disaster, software error, or other data loss event. Your information isn’t available to you on SFERA project during this time.
  • It doesn’t affect your information related to the groups you created or the information other users have relating to you, such as their copy of the messages you sent them.
  • We may retain certain log data in our databases even after you delete your account, but such data will be disassociated from any identifying information such that it can no longer be linked to your account. To do this, on a regular basis, we wipe certain identifying information from this log data.
    We may also keep your information for things like legal issues, terms violations, or harm prevention efforts.
  • Please refer to our Privacy Policy for more information.
  • Your information shared with third parties will also be deleted.